While at one assignment in the Air Force
While at one assignment in the Air Force, I was the designated ‘computer guy’ who got called for anything involving electronic equipment. One day I got a call from the a General’s secretary that his Secure Telephone was broken, and that he needed a new one immediately. This wasn’t an odd request because these phones were complicated and kinda delicate – we kept spares for just such occasions.
Setting up the phone for use took about an hour. There was a special electronic “key” that needed to be programmed, then you had to call a special number for the “key” to be read and confirmed and synchronized. I got it all set up, then took the whole thing over to the General’s office to install.
His phone’s electrical cord had come unplugged from the wall.

