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Should Your Company Consider a Business Answering Service?

by Sck
Views: 1511

Author: Nancy
There are many benefits to using a business answering service for any size company.

  1. Connect with customers after, or even during business hours, when the call is not picked up promptly.
  2. Work around customer’s busy schedules, and when they have a question, a customer service concern, or want to place an order, they expect a live response.
  3. Answer phones with a small staff 24/7/365.

A business answering service can respond to important calls from customers, furthering their confidence in your company. During business hours, employees can be more productive when they are not interrupted to answer frequent calls. They are able to stay focused on their tasks and ultimately be more industrious.

Calls are not missed, and businesses find that their businesses grow. It is this type of prompt response that maintains and impresses clients, and will keep them as satisfied customers. It makes a positive impression when a company meets these customer needs.

The cost of a business answering service is a fraction of the cost of staffing your office. Answer Center America, Inc., at www.goacanow.com, offers call center solutions and works with client’s service needs and budget to help a business expand.

Answer Center America’s staff is trained to follow all necessary regulations and to answer your calls the way you want, with customized live phone answering service and internet answering service. They also offer a twenty-four hour virtual receptionist, bilingual call centers, live chat service, medical telephone message answering services, and inbound phone call center outsourcing. Answer Center America, Inc. is dedicated to top quality service using state of the art equipment, highly trained professionals, and dedicated customer service agents.

Article Source: http://www.articlesbase.com/customer-service-articles/should-your-company-consider-a-business-answering-service-536753.html

About the Author:
For more information about business answering service, please feel free to visit us at www.goacanow.com

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